Paignton

Terms and Conditions:

1. BOOKINGS.
- B&B bookings must be accompanied by a deposit of the cost of the first night for booking of up to three nights or one third for bookings of over three nights, (one night bookings full cost).
- Your deposit is required by credit/debit card or cheque to confirm your reservation. (There is a charge of £2 per transaction for credit cards.)


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2. CANCELLATION - Our policy is as follows:

- More than 14 days notice – full refund minus £20 admin charge.

- 14 days to 48 hours notice – 50% of total stay cost.

- 48 hours or less notice – 100% of total stay cost.

We would politely recommend you take out holiday/travel insurance to cover you in such circumstances. There is no allowance or reduction for curtailment of a reservation.


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3. Accidents happen
- Please let us know as soon as possible so we can see to any spillages or damages.
- A charge may be made if damages are not reported, likewise items taken from the rooms without consent will be charged for.


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4. SMOKING.
- It is illegal to smoke at Elberry Farm B&B, except in the designated areas outside of the main house.
- Anyone found smoking within the property will be asked to leave and the full charge will be made.


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5. CHECKING IN.
- Check in, 3 – 7pm (other times by prior arrangement).
- Check out, 10.30am.


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6. AT NIGHT.
- After 11pm please consider other guest regarding noise, we all like to have a good nights sleep.


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7. YOUR RESERVATION.
- Your reservation is not confirmed until you receive confirmation from us either by post or email and the agreed booking fee is deducted from your account or your cheque cashed.


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8. Regrettably we cannot accept bookings from persons under 18 years of age


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9a PERSONAL PROPERTY.
- We can accept no responsibility whatsoever for your vehicles or personal property during your stay.

9b PERSONAL LIABILITY.
- You are responsible for your own safety and security and for the safety and security of any children with you whilst at Elberry Farm B&B.


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10. In the unlikely event that a room is subsequently unavailable through events arising outside our control we may be forced to cancel your booking. In such instances we will inform you at the soonest possible opportunity and give you a full refund of all monies paid.


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11. Other than assistance dogs, we regret no pets are accepted unless by special arrangement.


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12. We reserve the right to enter your room during your absence for maintenance/cleaning or emergency reasons.


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OFFERS.
CREAM TEA.
• A delicious cream tea with homemade jam upon arrival.

- 1a This service must be pre booked when making your reservations

- 1b ­In the unlikely event we are unable to supply this service, we will endeavour to offer a suitable replacement to you and or your party.


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ROMANCE.

• Add a touch of the romantic to your stay with a bottle of Prosecco and a box of chocolates.

- 1a ­ There is an addition cost of £15 added to your booking for this service.

- 1b ­ This service must be pre booked when making your reservations.

- 1c ­ In the unlikely event we are able to supply this service, we will endeavour to offer a suitable replacement to you and or your party at the same or nearest price value.


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3 Night offer.

• Book for 2 nights and receive your 3rd night half price.
Available throughout April, September & October (excluding Easter)

- 1a ­This offer can not be used after a reservation has already been made with Elberry Farm B&B.

- 1b The offer can only be used once in any given weekly period.

- 1c ­ This offer can not be used after a reservation has already been made with Elberry Farm B&B

 

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7 Night offer.

• Book for 6 nights and get your 7th night for free.
Available throughout April, September & October (excluding Easter)

- 1a ­This offer can not be used after a reservation has already been made with Elberry Farm B&B.

- 1b The offer can only be used once in any given weekly period.

- 1c ­ This offer can not be used after a reservation has already been made with Elberry Farm B&B

 

Management reserve the right to remove any of these offers at any time.